Why Do I Keep Getting Scam Ads on YouTube? The FTC Just Asked 132 Questions About It

Why do I keep getting scam ads on YouTube? The Briefing, September 30, 2026
Workshop of Hieronymus Bosch, The Conjurer (c. 1502) — public domain. Everyone watches the pea. Behind the man bending over the table, someone is taking his purse. A scam ad is the same act with better targeting.

You keep getting scam ads on YouTube because the ad tools that find buyers for honest advertisers find them for scammers too, and on September 24, 2026 the Federal Trade Commission voted 2-0 to ask whether platforms should be forced to stop that. The notice is 43 pages long. We counted 132 questions in it.

You have seen the ads. A news anchor who never said those words. A “Medicare benefit” with a phone number. A famous investor offering a stock tip in a voice that is almost right. The question people now type into Google, word for word, is why do I keep getting scam ads on YouTube. This week, for the first time, a federal agency asked the same thing out loud.

The short answer. YouTube ads are sold and aimed by automated systems that look for the people most likely to click. Those systems do not know a scam from a sale until the ad is caught. Google says it caught more than 99% of the 8.3 billion bad ads it removed in 2025 before anyone saw them. Our arithmetic: that still leaves up to about 83 million that played first.

Turning off personalized ads does not stop them. Block ad hides one ad for at least six months. Report ad sends it to review. Only a rule, which the FTC started asking about on September 24, would change what reaches you in the first place.

How we did this: we read the FTC notice (PDF, published September 24, 2026), Google’s 2025 Ads Safety Report (published April 16, 2026) and four Google help pages, all read on September 30, 2026, and counted the notice’s questions ourselves. An AI assistant helped draft and run the document reads; every quote was read on the source’s own page on the date shown.

Why does YouTube keep showing me scam ads?

Because the machine that picks ads is built to find people who respond, and it works the same way for a scammer until someone stops the scammer. The FTC’s notice quotes the platforms’ own sales copy to make that point.

Meta, it notes, sells Advantage+, which uses AI “to optimize campaigns in real-time and match ads to the people most likely to take action.” For Google, the notice quotes the advertiser page: “Google’s AI will then find the best performing ad combinations.” Nothing in either sentence asks who the advertiser is.

Crowds walking under digital advertising screens in Times Square, New York
Times Square sells one ad to everyone who walks past. YouTube sells a different ad to each viewer, which is why two people in the same room see different scams. Photo: Daniel from Glasgow, Wikimedia Commons — CC BY 2.0.

YouTube’s help page on why you see ads (read on September 30, 2026) lists the inputs: the video you are watching, your age range and gender in your Google Account, your activity on Google services, the sites and apps you use, and “info we get about you from partners.” A scam campaign aimed at, say, retirement savings will keep landing on you if you watch retirement videos.

That is also why the ads feel personal. They are. Not because anyone chose you, but because a system was paid to find people like you, and the scammer paid the same price as everyone else.

What did the FTC actually ask on September 24, 2026?

The Apex Building in Washington, D.C., headquarters of the Federal Trade Commission
The Apex Building on Pennsylvania Avenue, the FTC’s headquarters. The notice went out on a 2-0 vote. Photo: Carol M. Highsmith, Library of Congress — public domain.

It asked whether it should update its Rule on Impersonation of Government and Businesses to cover platforms whose ad tools help impersonation scams. The FTC press release (published September 24, 2026) calls this an Advance Notice of Proposed Rulemaking. That is the step before a proposed rule, not a rule.

Its numbers are the reason to pay attention. Americans filed more than 1 million imposter reports in 2025 and reported losing nearly $3.5 billion to them. Nearly 30% of people who lost money to any scam said it started on social media, with $2.1 billion lost that way.

“Platforms internalize the revenue but externalize the risk.”

— FTC, Advance Notice of Proposed Rulemaking, Rule on Impersonation of Government and Businesses, Matter R207000 (PDF)

Then we did what the news segments did not: we counted what the notice asks. The questions run in six lettered sections, A through F. Here is what they cover, by our count of sentences that end in a question mark.

What the questions ask aboutHow many
All questions in sections A to F132
Whether platforms verify who the advertiser is5
Artificial intelligence1 — whether new rules would discourage AI innovation
Refunds1 — as one of the harms to measure
Older adults0

Our count of the FTC’s 43-page PDF, read on September 30, 2026. Counting method: sentences ending in “?” between “A. Questions” and the end of section F.

Counts from the FTC's September 24, 2026 notice on scam ads: 132 questions, 1 about AI, 0 about older adults
The notice, counted. Its body cites 215 million Medicare-scam ad impressions on one platform in 2025, yet none of its questions names older adults.

Two numbers in that table are worth a second look. The only question that mentions artificial intelligence asks whether rules would discourage platforms from innovating with it. Not whether AI makes the fakes. And the notice’s own background section cites a watchdog count of 215 million Medicare-scam impressions on one platform in 2025, while none of the 132 questions mentions older adults.

That is not a scandal. Questions are phrased to collect evidence, and the harm to seniors is already in the record. But it tells you where your comment would matter most. If you or a parent has seen a fake Medicare ad, the FTC is asking, in section E, what volume of complaints should force a platform to investigate.

Google says it stops 99% of bad ads. Why do I still see them?

Because 99% of a very large number is not all of it. Google’s 2025 Ads Safety Report, published April 16, 2026, says it blocked or removed more than 8.3 billion ads and suspended 24.9 million advertiser accounts. Of those ads, it says, it stopped “over 99% before they were ever seen by anyone.”

Google's 2025 ad enforcement numbers next to FTC-reported fraud losses for 2025
Two ledgers for one year. The left column is what Google says it stopped. The right is what Americans told the FTC they lost.

Do the subtraction. Less than 1% of 8.3 billion is fewer than 83 million ads that someone saw before they came down. And that counts only the ads Google eventually caught. Ads that were never caught are, by definition, not in the report.

The report also lists 602 million ads removed and 4 million accounts suspended for the policies it most closely ties to scams. It credits Gemini, Google’s AI, with acting on four times as many user reports as the year before. So reporting is not pointless. It is just slower than the ad.

The FTC notice, citing press reports, sums up the two companies it names most. Google, it says, “attempts to use AI to screen potential scam ads before they run, while Meta attempts to identify and remove scam ads after they are posted.” Either way, the first viewers of a new scam campaign are the test.

Does turning off personalized ads stop scam ads on YouTube?

No, and it can take away the one button that helps. With personalization off, Google still shows ads; they are chosen from things like the video you are watching. Google’s My Ad Center help page (read on September 30, 2026) warns that “some features of My Ad Center may not be available” if you have turned off personalized ads. YouTube’s report page is blunter: Block ad “is only available if you choose to customize the ads you see in My Ads Center.”

What Report ad, Block ad, personalized ads off and ReportFraud.ftc.gov each do and do not do
Four buttons, read against Google’s help pages and ftc.gov on September 30, 2026.

Here is what each option really does, from the pages themselves. Block ad: Google says it will “do our best” to keep that ad away from you “for at least 6 months.” One ad. The same scammer’s next ad is a new ad. Report ad: YouTube’s report page says its team will review the report and “take action if appropriate.” It names no deadline and no reply.

ReportFraud.ftc.gov does something different. It adds your case to Consumer Sentinel, the complaint database behind the numbers in the FTC’s own notice. It is evidence for the rule, not a refund desk.

How can you tell who paid for a YouTube ad before you click?

Tap the small Info or More button on the ad. That opens My Ad Center, which is also where Google says you can “learn who paid for an ad.” Google’s advertiser verification policy (read on September 30, 2026) says verified advertisers’ name and location appear in ad disclosures and in the Ads Transparency Center.

The test is a mismatch. If the ad shows a bank, Medicare, a TV network or a celebrity, but the name under “paid for by” is a company you have never heard of in another country, close it. The same policy page says all advertisers “will eventually be required” to verify. Eventually is doing a lot of work in that sentence.

The fastest check. Never use the phone number or link in an ad for a bank, a government program or tech support. Type the organization’s name into a new browser tab yourself, or use the number on the back of your card. For Medicare, that number is 1-800-MEDICARE (1-800-633-4227). Our guide to reaching a real person lists the official numbers.

Put the phone down, then report and block the ad

A person holding a smartphone while sitting at an open laptop
The moment an ad asks you to call, scan or download: put the phone down first. Photo: Alejandro Escamilla, Wikimedia Commons — CC0.
  1. Do not call, scan or click anything in it. Real agencies and banks do not recruit you through a video ad with a phone number.
  2. Report it from the ad: Info or More, then Report ad. If it has already disappeared, use the form linked on YouTube’s report page.
  3. Then block it so it stops following you for six months. Leave personalized ads on if you want this button to keep working.
  4. If you lost money, call your bank the same day, then file at ReportFraud.ftc.gov. Card payments can be disputed; gift cards, wire transfers and crypto usually cannot. See why a credit card caps your loss at $50.
  5. Tell one person. Scam ads repeat by topic. A parent who watches the same channels as you will see the same ad next week. Our safe-word guide for families takes five minutes.

What happens next, and when to check. The comment clock has not started. The notice says comments are due 60 days after it appears in the Federal Register; when we checked federalregister.gov on September 30, 2026, it had not appeared yet. Once it does, look for docket R207000 on regulations.gov and file a short comment with what you saw: the date, the product it impersonated and whether you reported it. We will add the deadline here the day it is published.

The FTC’s own explainer, and the money behind YouTube’s ads

FTCvideos, the Federal Trade Commission’s own channel (38,400 subscribers), published October 8, 2024 — 9,366 views as of September 30, 2026. Four minutes on how impersonators pose as businesses and agencies, from the agency that wrote this week’s notice.
How Money Works (1.75 million subscribers), published September 12, 2022 — 285,472 views as of September 30, 2026. Eleven minutes on the economics. Older than the FTC notice, but the incentive it describes is the one the notice now asks about.

What we left out: several of the most-viewed clips for this search use all-capital “you’re being TARGETED” style titles. We chose calm ones. A scam-ad video that works by alarming you is using the scammer’s method.

Why the top search results could not tell you this

We tried to read the top 10 results for “why do I keep getting scam ads on YouTube” on September 30, 2026. Two are Reddit threads and four blocked our reader, so we could read four: YouTube’s own help page, Laptop Mag, How-To Geek and Lifehacker.

None of the four mentions the FTC notice, which is six days old, or advertiser verification. Two are about ad blockers. The How-To Geek page is dated December 27, 2017. That is not their fault; the notice did not exist when they were written. It is why we checked the date on every page we used.

Called the number, saw a famous face, or got a Medicare offer?

What reporting, Premium or a verified name does about scam ads

Why do I keep getting scam ads on YouTube?

Because YouTube ads are placed by automated tools that look for the people most likely to respond, and those tools work for a scammer’s ad the same way they work for an honest one until the ad is caught. Google says it stopped more than 99% of the 8.3 billion bad ads it removed in 2025 before anyone saw them; that still leaves up to about 83 million that ran first, plus whatever was never caught. On September 24, 2026 the FTC asked whether platforms should be required to stop this.

Why am I getting scam ads on YouTube all of a sudden?

YouTube’s own help page says the ads you see depend on the video you are watching, your Google Account details such as age range, your activity on Google services, and the sites and apps you use. A sudden run of similar scam ads usually means one campaign has found an audience it thinks matches you, often by topic: money, health, Medicare, crypto or a celebrity. Blocking the ad and reporting it is the fastest fix for that one campaign.

How do I report a scam ad on YouTube?

On the ad itself, select More or Info, then Report ad. If the ad is gone, YouTube’s help page links a report form instead. Reporting from the ad works on the YouTube app and on a computer. If you lost money, also file at ReportFraud.ftc.gov and call your bank or card issuer the same day.

Does turning off personalized ads stop scam ads?

No. With personalized ads off, Google still shows ads, chosen from things like the video you are watching instead of your history. A scammer can buy the topic of the video too. Turning personalization off can also remove some My Ad Center features, which is where the Block ad option lives.

Can YouTube be sued for scam ads?

Platforms usually argue that federal law, Section 230, protects them from liability for ads other people create. The FTC’s September 24, 2026 notice names section 230 26 times and argues it "does not deprive the Commission of this authority over Platform conduct" such as optimizing ads. No rule exists yet, and courts have not tested that argument against one. This is general information, not legal advice.

Is an ad safe if it has a verified advertiser name?

Safer, not safe. Google’s advertiser verification policy says verified advertisers’ name and location appear in ad disclosures and in the Ads Transparency Center, and that all advertisers will eventually be required to verify. The useful test is a mismatch: if an ad shows a famous brand or a government agency but the verified name is someone else, skip it.

Does YouTube Premium get rid of scam ads?

It removes the ads that play in and around videos. YouTube’s help page says Premium members can watch without those ads. It does not stop scam links inside video descriptions, comments or the videos themselves.

The FTC notice, Google’s ad report and YouTube’s help pages

September’s Scam Watch and other reads from this desk

About the author. Prof. H teaches robotics and AI and writes The Briefing, a weekly read on what AI is doing to ordinary bills, benefits and rights. Every document in this piece was fetched and read on the date shown. This is general information, not legal or financial advice. Corrections and questions: ask here.

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